Pakenham Building
Inspections

An entry step taller than a stair riser

When the step at the front door is higher than the building code allows.

Pakenham 3810 · 7 July 2026

In short: The step from the porch into the house is easy to overlook until someone trips on it.

What we found

At a Pakenham home the step at the entry doorway was higher than the maximum riser height in the NCC stair provisions.

Why it matters

A step that is higher than people expect is a trip hazard, especially carrying shopping or in the dark.

How we measure it

Floor level inside, threshold height and porch level outside, with photographs of each measurement.

Where it comes from

Usually from finished floor heights and porch levels not being coordinated. It is often fixed by adjusting the porch or adding a landing.

What to do

Raise it before handover. If the builder disagrees, an investigation report sets out the measurement and the requirement.

Written by our local inspection team from work carried out in Pakenham. Licensed building practitioners, Building & Plumbing Commission registration CDB-U 53425.

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FAQ

Questions Pakenham owners ask about this

Is this a safety issue?

We record it as a safety hazard because it can cause falls.

Is it too late once I have the keys?

Yes, but it is easier while the builder is still on site.

Do you check garage steps too?

Yes, every step and threshold we can reach.

Which code applies?

The NCC stair and riser provisions.

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